When UBS Global Head of FICC e-Commerce Simon Wilson-Taylor-one of the first innovators in electronic trading-discusses the latest news in FX, he draws on 35 years of both buy-side and sell-side experience in financial services. In September 2009 he joined UBS to lead the firm's most recent initiative to deliver FX and fixed income services to clients through all electronic channels. Wilson-Taylor brings to this initiative the one major lesson he has learned during his fifteen years in e-commerce: Technology may change, but commitment to the client doesn't.